Policies
Legal Considerations
For the purposes of this document, the terms Client, Owner, Pet Owner, and Customer are
synonymous with the
person contracting services for one or more domestic animals.

_ A signed Service Request must be provided to your sitter before service is provided for any period.

_ Deposit in full is due at time of reservation. Reservations are not held until payment in full is
received by
Stephanie’s Petsitting and More or special arrangements are agreed upon by both parties in
writing.

-- Reservations for not yet cleared PayPal payments will not be honored.

_ There will be a $20 service charge for each returned check.

_ Unpaid service may be cancelled without notice, including prior to or during the service period.

_ Cancellation Charge Schedule effective 1/1/2006 (% applies to entire service period total):
�� 0 - 48 hours prior to any service, and/or Holidays: 50% of service total is due (equals an 50%
refund)
�� 2 - 7 days prior to service: 20% of service total is due (equals an 80% refund)
�� 8 days prior to service or more: No charge, refund in full.

_ Reservations are made to plan sitter availability to clients. Therefore, clients returning home early
will be
required to pay for the reserved amount of time scheduled including travel time. Clients will
not have to pay
for scheduled Special Services not preformed.

_ Stephanie’s Petsitting and More is not responsible for wilted, dead or otherwise unhealthy plants.

_ Stephanie’s Petsitting and More is not responsible for damage to the home beyond the control of
the Pet Sitter
This includes,
but is not limited to leaks, electrical problems, and acts of nature. In these situations, the company
will attempt
to contact the customer and then the emergency contact before making a subjective decision on
dealing with the
problem. All repairs and related fees (including Special Service emergency service time and
coordination fees)
will be paid by the client, or fully reimbursed to Stephanie’s Petsitting and More within 14 days.

_  Stephanie’s Petsitting and More s not responsible for any damage to property of the client or
others unless such damage iscaused by the negligent act of the Pet Sitter. Stephanie’s Petsitting
and More agrees to remain fully insured through PSA or a comparable entity, including optional
Special Property Endorsement (protects against theft, breakage, etc as
caused by an employee) or bonding. Stephanie’s Petsitting and More accepts no responsibility for
security of the premises or loss if other individuals have access to a client’s home, or if the home is
not properly secured.

_ At the time that service is booked, Owner will notify pet sitter of everyone who has been granted
access to the
home during the service period. All other individuals that visit the home will leave a log of their visit.
_  Stephanie’s Petsitting and More is not liable for any loss or damage in the event a burglary or
other crime that should occur while under this contract. Pet Owner agrees to secure home prior to
leaving the premises. - Stephanie’s Petsitting and More will re-secure the home to the best of its
ability at the end of each visit. While keys are in the possession of a Pet Sitter, they will be either on
the Sitter’s physical person, or be properly stored at an undisclosed location.
Stephanie’s Petsitting and More subscribes to insurance coverage through PSA for lost key lock
replacements.
_ Pet Owner must have legal rights to place the animals in the care of Pet Sitters, Kennels, and
Veterinary
Clinics. The Pet Sitter cannot service a home with “Visiting” pets or animals that do not belong
to the resident
of the service site without separate sets of agreement forms, including a Legal Considerations
Agreement,
accepted and signed by each rightful owner(s).

The terms of this document apply to all the pets owned by the client, including any and all new pets
that the
customer obtains on or after the date this document was signed, at any and all locations the owner
designates
for service.
_ Pet Owner is responsible for pet-proofing house and yard, and the security fences/gates/latches.
Stephanie’s Petsitting and More will not be responsible for the safety of any pets and will also not
be liable for the death, injury, disappearance, or legal consequences of any pet with unsupervised
access to the outdoors.
_ Stephanie’s Petsitting and More is authorized to seek any emergency veterinarian assistance
needed during visits, at the cost of the client, from any veterinarian as chosen by the
sitter. However, the company is not responsible for the health/well being of the animal.
_ Pet Owner is responsible for supplying the necessary, safe equipment/supplies needed for care
of their pet(s),
including but not limited to a sturdy, well-fit harness (halter, collar, etc…) for walks or in case of
emergencies,
firmly affixed vaccination tags, a lead rope or leash, pooper-scoopers, litter boxes, food, cleaning
supplies,
medicines, pet food, and cat litter. Pet Owner authorizes any purchases necessary for the
satisfactory
performance of duties. Pet Owner agrees to be responsible for the payment of such items, as well
as service
fees for obtaining items, and will reimburse Stephanie’s Petsitting and More within 14 days for all
purchases made.
_ Pet Owner will be responsible for all medical expenses and damages resulting from an injury
to a Pet Sitter, or
other persons, by the Pet. Customer agrees to indemnify, hold harmless, and defend Stephanie’s
Petsitting and More , in the event of a claim by any person injured by the Pet.
_ It is suggested that arrangements be made with someone to evacuate your pets in case of a
disaster or weather
related event/crisis/”Code Red”. Stephanie’s Petsitting and More will definitely try to see to your pets
safety/care should such events occur, but cannot guarantee it.
_ This contract permits  Stephanie’s Petsitting and More to accept all future telephone, online, mail
or email reservations and provide service without additional signed legal considerations
agreements.
_ Stephanie’s Petsitting and More may use their discretion to stop and end service at any time
that a pet poses a danger to the safety or health of itself, other pets, other people, or the Pet Sitter. If
concerns prevent the Pet Sitter from continuing to care for a pet, the Owner authorizes the pet to be
placed in a kennel, or previously arranged locale if possible. All subsequent charges, including but
not limited to transportation, kenneling, tranquilizing, treating, accessing, and liability, are to be the
responsibility of the Owner.
_ Stephanie’s Petsitting and More agrees to provide agreed upon services in a manner that is
trustworthy, caring and dependable. In consideration of the services as an express condition
thereof, the client expressly relinquishes any and all claims against the company and its
employees, except those arising from negligence. Claims of negligence that involve a hired
Independent Contractor, hired by, Stephanie’s Petsitting and More will be the responsibility of the
Independent Contractor and the company they represent. All hired Independent Contractors are
required to carry liability insurance with optional coverage or bonding through a reputable company.
_ Client agrees to discuss any concerns with Stephanie’s Petsitting and More within 24 hours of
return after service.
_ This agreement is valid from the date signed, and replaces any prior Legal Considerations
agreements. Client
agrees to any future Stephanie’s Petsitting and More term changes relayed verbally to the client,
mailed or emailed in writing to the client, or posted on our website under the heading Terms .
_ The owner states that he/she as read this agreement in its entirety and fully understands and
accepts its terms
and conditions.
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